When determining which web hosting providers offer the best service, we take a variety of factors into account. Our experienced team assesses hosting companies based on a range of criteria, including uptime, security, user experience (UX), customer support, cost and much, much more.
Speed is a particularly important factor when you’re choosing which Australian web hosting provider to use, so be sure to make this a priority. Page abandonment increases in direct correlation to page loading speeds, so maintaining fast loading times is essential if you want to reduce your bounce rate.
However, speed isn’t the only thing you need to consider when selecting a web host. To help you find the right provider, take a look at our top picks in a little more detail:
Best for Value
Prices from $2.95/mo
Great speed to price ratio (load time 475ms)
Comes with 100GB of SSD disk space, unlimited bandwidth and a free domain name
Best premium hosting
|SiteGround AU |
Prices start from $6.99/mo
Very fast load times (from 375ms)
Impressive level of customer service and support
Best Green Hosting Option
Prices from Price: $2.95/mo
Excellent customer support
Cheapest web host
Prices from $0.99/mo (charges in USD though)
Comes with 99.9% uptime guarantee, Free SSL certificate, unlimited bandwidth
Reliable customer support team
1. Best Hosting Provider in Australia – HostPapa
Speed & Upload: 206ms for Sydney & Guarantee 99.9% Upload Time
Customer Support: Helpline, Live Chat, Tickets
Time is a factor, as we all know, and living in Australia can mean lag times in phone, travel, and internet connection. So finding a web host with worldwide connection speeds to and from Sydney in under 250 milliseconds is great. In addition to that, Hostpapa guarantees 99.9% upload time (which means they guarantee your content will be up, running, and responsive 99.9% of the time). That can mean a lot when you’re relying on your site and your web hosting for revenue, sales, or customer service.
We also found an independent website tester ping Hostpapa at 206 milliseconds, which means that from anywhere in the world, Hostpapa has your web site covered.
No web hosting provider can offer true 100% upload time, not with a money back guarantee. But when you have customers to your website from all over the world, you need your webhoster to keep your site up as close to 100% as possible. Hostpapa gives you that web hosting guarantee, essential for any Australia-based website.
Hostpapa offers the standard features of any web hosting, including domain management and email services. But Hostpapa also offers WordPress compatibility, in case you’re happy with a design from a previous hoster. This means if you're moving your website, you don’t need to start from the ground up. Also, Hostpapa offers free SSL (Secure Sockets Layer), without which Google and other search engines may punish your website in the search results. These SSL certificates also mean that when someone visits your site, their anti-virus software won’t light up.
Hostpapa also provides over 400 business apps to help you run your website and your business smoothly and seamlessly. They offer 24 hour support (another key for us in Australia) and have something they call Cloudflare CDN (Content Distribution Network). The CDN means that if a server in any part of their web hosting network is lagging, they’ll route your web site seekers through alternate paths to make sure your website gets the hits you need.
2. Best Web Host in Australia – SiteGround AU
Speed & Upload: 651ms & Guarantee 99.9% Upload Time
Customer Support: Helpline, Tickets, Live Chat
We couldn’t find any Australia specific load times for SiteGround, but they do offer the same 99.9% upload rate as Hostpapa. However, speed isn’t everything in web hosting. Sometimes who your web hosting is partnered with can matter just as much. On SiteGround’s website, they tout themselves as “Google Cloud Data Center in Sydney.” What this means to you is that you have a Google presence in Australia. Web hosting can run into all sorts of problems, from downed servers to programming malfunctions that cause data logjams. By partnering with Google, SiteGround has taken all that off the table. Because, let’s be honest, when you’re operating your website, you don’t care what your webhoster had go wrong, you just know your customer in Singapore can’t log on.
In addition to their partnership with Google, SiteGround also has a down-stream partnership with WordPress. By being officially recommended by WordPress, you get two things right up front. First, you know your website will be compatible with some of the most popular templates, and easy to use customizations. Second, you know that WordPress already has a relationship with your web hoster, meaning that there are experienced customer service people on both ends, who know how to make your website a success.
SiteGround also offers SSLs and SSD storage. (Solid State Disks, which means faster and more reliable storage.) Another benefit of their partnership with WordPress is a free site transfer. If you’re not happy with your current web hosting service (and that’s why you Googled “Best Web Hosting in Australia”), then SiteGround is the option for you.
And thanks to their association with Google, you get some of the peace of mind of operating with a company dedicated to a 100% renewable energy match. This means that Google is moving toward reducing their carbon footprint, and by working with a web host who does the same, you are, too. Put that on your website for another key search term and favorable clicks.
SiteGround also offers small business tutorials, website building tutorials, and great customer service. Overall, if you can sacrifice a little on your connectivity, SiteGround offers the best industry vertical relationships for web hosting.
3. Best Web Hosting Branded “ECO”: GreenGeeks
Speed & Upload: 186ms for Sydney & 99.9% Upload Time
Customer Support: Helpline, Tickets and Live Chat
GreeGeeks is definitely fast, with the same website that tested Hostpapa testing GreenGeeks at under 200 milliseconds, and they also offer the 99.9% upload time of the previous two web hosting services we reviewed. But what really sets GreenGeeks apart is right in their name: they are an Eco-Friendly branded web hosting company, and that can play big with your audience here in Australia.
We won’t get into the last couple years of climate news, but suffice to say, the climate is in the news. With that in mind, you can put right on your website that you’re hosted by a Green Company. But what does that mean? It means that GreenGeeks puts back 3 times more green energy onto the grid than it takes out. As they claim on their website, they are the “World’s #1 Green Energy Web Hosting Provider.”
GreenGeeks is also WordPress compatible, which means that if you’re moving from another web hosting provider, the transition should be seamless. And if you experience any issues, they also have 24 hour customer service, again, a must for us in Australia dealing with companies overseas.
Not least of all, can we talk about price? At only $2.49 (USD) they’re among the cheaper web hosting services, which isn’t always the case when it comes to products and services labeled “eco-friendly.” Speaking of money, GreenGeeks wants to get the word out on their web hosting: they’ll pay you to give them qualified referrals. In fact, you could end up earning $3,000 from them for helping them find other web hosting clients in a given month. That more than covers your web hosting fee, and it’s money that you could earn networking while building traffic to your own site.
Overall, GreenGeeks has a lot to offer to itself. We only have it so low on our list because they’re such a new company that we can’t vet them as fully as the previous two reviewed web hosting services.
4. Best Australian Web Host – Hostinger
Price: $0.99 USD
Customer Support: Live Chat, Tickets
Hostinger is one of the fastest growing web hosting providers in Australia right now and it’s easy to see why. Combining quality with super-low prices, you can access budget-friendly hosting and outstanding service when you choose Hostinger.
Hostinger’s servers are located all over the world, which means your site will have a global reach instantly. Choose to host your site in Australia, Singapore, Brazil, U.S., Lithuania, the UK, Indonesia or the Netherlands and ensure your target audience always has instant access to your web pages.
In addition to this, Hostinger has a simple onboarding process, which makes it easy to transfer your website hosting to their servers. As well as shared hosting plans, Hostinger also offers dedicated WordPress hosting, as well as email hosting, cloud hosting and VPS hosting. With a free SSL certificate, super-fast SSD storage, a 99.9 uptime guarantee and unlimited bandwidth, it’s easy to see why so many people are choosing Hostinger as their web hosting provider.
Hostinger Control Panel:
The bespoke Hostinger Control Panel, known as hPanel, is effortlessly functional and makes it easy to manage every aspect of your site. While many hosting companies rely on cPanel, Hostinger’s custom hPanel offers a great UX and is easy to use, regardless of how knowledgeable you are.
If you want to find the answers to your questions, Hostinger’s tutorials and knowledge base will provide you with the information you’re looking for. However, if you need more help, you can access 24x7x365 support via the site’s Live Chat support system.
With prices starting at just $0.99 USD per month and a variety of plans to choose from, it’s not surprising that Hostinger is going from strength to strength. An impressive level of service, along with responsive customer support, makes Hostinger a fabulous choice for site owners. Of course, a 30-day money back guarantee means you can sample the web host before you decide whether they’re the right choice for you.
5. Best Australian Hosting Provider – A2 Hosting
Price: $2.99 USD
Customer Support: Helpline, Tickets, Live Chat
If reseller hosting is your priority, A2 Hosting could be the ultimate choice. Offering four reseller plans – Bronze, Silver, Gold and Platinum – with prices ranging from $13.99 to $40.91 USD per month, you can find the reseller service you’re looking for at a cost-effective price.
However, A2 Hosting doesn’t just specialise in reseller hosting plans. They also offer VPS hosting, WordPress hosting, shared hosting and dedicated hosting. Shared plans start at just $2.99 USD per month, so there are plenty of options for you to consider.
As well as providing super-fast speeds with SSD storage, A2 Hosting also allows users to take advantage of unlimited storage space. With a data centre situated in Singapore, you can be confident that Australian users will be able to access your site with minimal loading times too.
When you switch to A2 Hosting, you’ll have access to a free migration service which means you’re unlikely to run into any onboarding issues. However, if you do need to access help, you can contact your web hosts 24x7x365 and existing customers report fast response times and helpful staff.
One of the main benefits of choosing A2 Hosting as your web host is their ‘Turbo Servers’. With speeds that are up to 20 times faster than average, custom caching and SSD storage are just the tip of the iceberg. You’ll also benefit from an enhanced Apache alternative as well as more resources per user. Four global data centres ensure you can host your site from a location of your choice, which makes it easy to serve your target audience.
6. Best Web Host in Oz – MediaFortress
Customer Support: Helpline, Tickets
Although MediaFortress might be a little pricier than other hosting providers, they do offer a fantastic service. As a 100% Australian owned business, they’re extremely knowledgeable when it comes to hosting your site in Oz. In addition to this, they also offer a wide range of digital marketing services, including email marketing, SEO, PPC and social media marketing. If you want to incorporate your hosting into an all-round digital marketing package, they’re a great provider to choose.
MediaFortress uses the industry-standard cPanel to enable users to control and maintain their sites. With one-click installation, you can incorporate content management systems, including Drupal and WordPress, into your control panel and create a bespoke website management dashboard.
Security is a selling point for MediaFortress, so you can expect your site to be in good hands. Spam protection measures, as well as strong firewalls, keep data centres secures, while regular vulnerability tests and daily backups increase site and server security.
Bespoke Customer Support
Although MediaFortress doesn’t currently offer customer support via live chat, it does have a phone helpline and ticket system. As they’re a smaller hosting company, they also provide more personalised support, which is great when you need help with an issue relating to your site.
MediaFortress isn’t the cheapest option out there but it might be worth paying a little extra for what they have to offer. Local data centres and 99% uptime for average websites means they’re a great choice for website owners based in Australia.
7. Top Web Host in Australia – Panthur
Support: Helpline, Tickets
As an Australian company through and through, you’ll find that all of Panthur’s servers are located right here in Oz. Although they don’t have centres elsewhere in the world, they’re a fantastic choice if you’re targeting the Australian market. Despite starting out as a non-commercial organisation, the company has gone from strength to strength since introducing super-fast hosting options.
When you choose Panthur as your web hosting provider, you can choose from three main services and customise them to suit your needs. Economy, Business and Stealth plans all come with a free SSL certificate and offer increased access to resources, depending on which option you choose. You can also rely on Panthur for domain registrations and reseller hosting, if you require either of these.
With prices from as little as $6 per month, you can get an impressive level of service for just a few dollars a month. If you want to get the best value, however, the bronze business hosting plan might be just what you’re looking for.
Fast Response Times:
Although Panthur doesn’t offer support via live chat, they do run a responsive support ticket system and phone helpline. On the whole, customers leave overwhelmingly positive feedback and report fast response times and first-time solutions.
Like many other web hosting companies, Panthur facilitates website management via cPanel functionality. Not only is this easy to use, but it also means you can install add-ons and extras with just one click.
If you’re looking for a web hosting provider in Australia that’s invested in security, Panthur could be the perfect choice. Combining a custom web application firewall, leech and hotlink protection, real-time blacklist monitoring and encrypted cPanel and email access, you can ensure your site remains secure at all times. In addition to this, Panthur provides a free Click Restore system that allows you create and implement backups whenever you choose.
Providing you choose a plan that matches the needs of your site, you can expect fast speeds when you select Panthur as your hosting provider. While they don’t have a bespoke caching plugin, local data centres and optimised servers ensure minimal site loading times.
8. Best Host in Oz – WPHosting
Customer Support: Tickets, Live Chat, Helpline
WPHosting might not be the cheapest option around but they offer an excellent service if you want to host a WordPress site. Premium features include DDoS protection, malware scans and automated daily backups. However, it’s worth noting that their phone helpline isn’t available on the basic plan and you won’t get a free SSL certificate.
Their in-house support team are specialists when it comes to WordPress, so you can be sure that you’ll get a great level of support when you need assistance. Although you can’t access the phone helpline if you’re using the basic hosting plan, you can still use live chat and support tickets to get the help you need.
Speed and Performance:
WPHosting uses Gzip, SSDs, MariaDB and PHP7 to deliver super-fast speeds, which means users will never have to wait to view your content. Their servers are customised to deliver optimal WordPress performance and they’re used by a variety of major brands, so you can be confident that you’ll get a great level of service.
Web Hosting: What You Need to Know
If you want to launch a website, then finding a hosting provider is essential. However, there are numerous factors to consider when choosing the right hosting service. Our top eight web hosting providers in Australia should give you an insight into what to look for when you’re deciding which company is best for you but remember to keep an eye out for…
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